Prisma Model-Driven Systematic Literature Review on the Effectiveness of Organisational Cultural Intelligence and Communication for Global Leadership Readiness

Abstract

Cultural intelligence and its associations with leadership (Earley & Ang, 2003, Cultural Intelligence: Individual Interactions Across Cultures, Stanford University Press, pp. 1–4) have been learned in developed countries. The occurrence, though, has not been widely learned in Indian organisations functioning in the worldwide setting. There is a shortage of analyses on cultural and communication challenges faced by Indian managers working in a multicultural setting. This reading examines the four major constructs: cultural intelligence, communication effectiveness, global leadership readiness and organisational effectiveness. The interface of the three constructs have also been discussed along with the frameworks. Studies published between 2010 and 2021 were identified from a systematic search of the PubMed, ResearchGate, ScienceDirect, Semantic Scholar, Scopus and Web of Science databases using the keywords ‘cultural intelligence’, ‘global leadership’, ‘business communication’ and ‘organisational effectiveness’. A total of 13 eligible studies were identified from 332 potentially relevant articles. The findings of the study were organised under four construct areas as mentioned in the objective. More research is needed in this area to gain knowledge so that global managers can work efficiently to achieve organisational effectiveness.