Study of the relationship between cultural intelligence and organizational effectiveness in Esfarayen industrial complex of Iran

Abstract

Cultural intelligence structure has been recently introduced in management literature, that is, the ability to work effectively under conditions that its characteristic is cultural diversity. The current study was carried out to examine the relationship between cultural intelligence and organization effectiveness in Esfarayen industrial complex as an organization enjoying cultural diversity. The method for this study consists of descriptive and also a kind of correlation. Statistical sample includes 254 personnel (using Kerjesi and Morgan) working in Esfarayen industrial complex who were in the state of an active employment in 2011. In the mentioned study, a random-stratified method has been used for employees. Research tools included cultural intelligence standardized questionnaires (four factors) which was used to assess the organizational effectiveness, the Parsons Model standard questionnaires (four categories) was also used. The validity and reliability was confirmed by Cronbach test and the results were 0.85 and 0.89, respectively. Research hypotheses of appropriate statistical methods have been tested through SPSS 16 and LISREL 8.54 software. By using Pearson’s correlation coefficient, cultural intelligence relationships and their factors were approved with organizational effectiveness except motivational cultural intelligence; also, LISREL output indicated that, cultural intelligence has an intermediary (indirect) influence on organizational effectiveness as well as occupational-individual factors. Key words: Cultural intelligence, organizational effectiveness, meta-cognitive, cogitative, motivational, behavioral.