Print and Photocopy Service System Design Using Mobile Based Waterfall Method

Abstract

In today's modern era, archived documents have become crucial as supplements to reports and sources for evaluating work performance. However, many photocopy shops in the Balun Ijuk to Gabek Dua region still lack computerized systems. Consumers must physically visit and queue to receive services from printing and photocopying service providers. This research aims to address the inefficiencies in the printing and photocopying service industry by developing an information system that facilitates location and order processing. The software development methodology employs a waterfall approach, encompassing analysis, design, development, testing, and maintenance. The developed mobile application enables users to locate nearby shops, place orders, and make payments seamlessly. The results demonstrate that the application system enhances the operational efficiency of printing and photocopying services, ultimately saving time and costs for users. This study highlights the significance of utilizing technology to streamline business operations and elevate user experiences in the printing and photocopying service sector.