Abstract

The famous American psychologist and philosopher Willie James claims that science has done many benefits to humanity because it erases or at least shifts the boundaries of understanding many social and natural phenomena, but it has done the least when it comes to overcoming the boundary between think of one and think of another. In fact, communicating with other people is a way for people to overcome the boundaries between themselves and others. Successful communication cannot take place if one person has control over the other or if there is no mutual respect and equality in the relationship itself. In the process of communication, participants encounter many factors that make communication difficult or unsuccessful, some related to the subjects of communication, others related to the climate in the organization, others due to lack of appropriate means of communication, and there are some, which are burdened by stereotypical prejudices, rigid opinions about individuals or situations, distorted notions, hostility to the interlocutor, lack of attention and interest on the part of the interlocutor, neglect of facts, incorrect choice of words – illogical expression. The wrong choice of communication strategies, as well as the habit created by man to draw conclusions based on inaccurate or superficial information are often an obstacle in communication.

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