Popularization Of Electronic Government Services In Russian Federation

Abstract

The widespread and global development of information technologies have a significant impact on all spheres of public life, including the processes of interaction between citizens of the country and the state. A key trend in the development of public administration is the creation of e-government. In order to ensure a high degree of integration of the Russian Federation into the world information society, the Government of the Russian Federation has formed the national program Digital economy of the Russian Federation. One of the areas implemented under this national program is the Federal project Digital public administration. The main goals of the project are to provide citizens and organizations with access to priority public and digital services, create a national data management system, develop e-government, and implement integrated platform solutions. The project provides for the creation of users ' access to information created by state authorities and local self-government bodies, including using a single standard of visual and graphic design and common means of information and content, in a one-stop-shop model through a Single portal of state and municipal services. It informs the public about available electronic public services and the advantages of receiving state and municipal services in electronic form. Considering the popularization of e-government services as one of the key elements of increasing the degree of loyalty of citizens to the authorities, we identified the population groups that need support in obtaining public services, and proposed the concept of using effective methods to promote e-government.