PERFORMANCE EVALUATION OF THE EMPLOYMENT CENTER

Abstract

There are crisis processes in the current conditions of socio-economic development of Ukraine. These crisis processes are caused by economic and political instability, demographic situation, the pandemic of COVID-19 and external factors. Macroeconomic indicators in 2019-2020 have a negative development trend, such as falling GDP and rising unemployment. Unemployed people turn to the employment service, in order to quickly find a decent job. Therefore, in order to increase the efficiency of the employment center, it is necessary to apply new approaches to the organization of the center and innovative technologies for providing services. The main functions of the employment service are examines in the article, such as: assessment and forecasting of the dynamics of employment; informing about supply and demand in the labor market; development and implementation of programs to promote employment of the unemployed; assistance in finding a job for a person who lost his job; assignment of social unemployment benefits according to the legislation of Ukraine. The scientific approaches are analyzed to the evaluation of the efficiency of the employment service. Based on a quantitative approach to assessing the effectiveness of the employment service calculated performance indicators of the Sumy Regional Employment Center, that is: the number of unemployed, determined by the ILO methodology, level of employment, workload for 10 vacancies, average duration of job search, the share of the long-term unemployed in the number of unemployed who were registered at the employment center. The article presents the results of a sociological survey aimed at assessing the quality of services provided by the employment center. According to the results of the assessment are proposed ways to increase the efficiency of the Sumy Regional Employment Center, that is: create a database of vacancies, the salary of which will not be below the subsistence level; organize a vacancy fair; to raise public awareness of the range of services of the employment center; to involve employers in determining the directions and forms of vocational training of the unemployed.