Perception of Work Ethics and Professionalism on Work Output of Hall Assistants at the University of Education, Winneba, Ghana

Abstract

This paper explored the perspectives of hall assistants at the four halls of residence of the University of Education, Winneba regarding work ethics and professionalism, and how their knowledge of these concepts affects their work output. Work ethics and professionalism cannot be fully dealt with without giving due diligence to public protection and the provision of public services. The paper employed social constructivism as a theory to understand how hall assistants construct their own meaning of professionalism and work ethics and how their knowledge of these translates into influencing their work output. The qualitative exploratory case study design, with the use of a semi-structured interview guide to obtain data, was adopted. Purposive and convenience sampling techniques were used to collect data from twelve (12) respondents at the University of Education, Winneba. The key findings of the study revealed that when employees show traits such as good attitude, team spirit, and credibility in the way they carry themselves, it influences the work they do and eventually yields high productivity. The study concluded with implications of the findings for policy on the relevance of professionalism and work ethics on increased output of work.