Pendekatan Nilai Kerjasama dalam Sistem Pengurusan Kualiti Di Institusi Pengajian Tinggi (IPT) yang Patuh Syariah

Abstract

The implementation of the Quality Management System (QMS) around the world is still based on practices from the West that only emphasize external impact. Nowadays, the implementation of SPK no longer emphasizes the aspect of quality product or service output, but rather emphasizes its effect on the internal aspect or human element holistically. Accordingly, the implementation of Islamic SPK that complies with Shariah was first introduced in organizations in the country and the problem is that each organization tries to implement it with their own approach. Therefore, this paper aims to explore in depth the relationship between the implementation of virtuous values in cooperation with SPK Patuh Syariah (MS 1900:2014) by organizations that have successfully obtained its certification. This research method uses a quantitative research design through the distribution of questionnaires sent to respondents by simple random sampling. All data findings were analyzed descriptively and inferentially using IBM SPSS software. The results of the study show that the value of collaboration approach (r2 = .817 and p = .000) is influencing the implementation of a quality management system that complies with Shariah. Therefore, the managers should implement the value of cooperation in the MS 1900 initiative so that the implementation of the SPK can be implemented effectively. In principle, the results of this study can generate another empirical study for MS 1900 so that the noble values that comply with Shariah, which is the value of cooperation, can be practiced by every individual in the organization, especially in higher education institutions in the country, and further develop an organization that produces outstanding human capital in the world and ukhrawi.