Organization's Age and Organizational Citizenship Behavior (OCB), Performance Criteria at SMEs Level. Case Study – Bucharest – Ilfov Development Region

Abstract

Paper goal – This paper goal is to highlight the existing correlations between organization's age, Organizational Citizenship Behavior (OCB) and small and medium enterprises (SMEs) performances in Bucharest – Ilfov development region. Research Methodology – Data that we present resulted from a socio – economic survey based on a questionnaire and achieved between December 2012 and August 2013, on a representative sample of 73 small and medium enterprises (SMEs). Information that we obtained was processed through econometric methods, using Microsoft Excel software. Findings – Our study identifies and measures the links intensity between organization's age and OCB, also including OCB components and SMEs performances. Research limitations – This study, challenge us to extend the research at national level, in order to get a comparison of the results with those from Bucharest – Ilfov development region. At the same time analysis must be extend on other factors that may influence SMEs OCB level. Practical Involvement – Our studies final goal is to give to small businessman an easy and efficient method to grow SMEs performances through OCB. Originality – Our researches are the first one at national level that want to demonstrate the link between organization's age, OCB and SMEs performances.