Organizational politics and its impact on workplace incivility: Mediating role of employee resilience

Abstract

Purpose- The present study was taken with the aim to analyze the impact of organizational politics on employee resilience and work place incivility in IT and ITes organization in Indian Context. In addition, explore whether employee resilience mediates the relationship between organization politics and incivility at the work place.Design/Methodology- A descriptive research design using a cross-sectional data approach was selected for this study. Researcher has collected data from employee of IT and ITes organization using Non-probability sampling (Snowball sampling). A well-structured questionnaire was developed for assessing the organization politics, employee resilience, and work place incivility. The sample of the study was comprised of 341employees working in different IT and ITes organizations. Univariate and bi- variate data analysis techniques were used to analyze the data for drawing inference.Findings- The finding confirms the significant effect of organization politics on workplace incivility. Employees who perceived organizational politics also tended to engage in workplace incivility Test statistics confirms the mediating role of employee resilience in the relationship between Organizational politics and employee work place incivility.Practical Implications- The present research outcome might help human resource management in designing appropriate strategies for improving employee resilience. The present research recommends that the actions taken by management like building trust and ability among employee to meet the challenges, promoting employee to give solution to the problem, giving more opportunity for learning and growth, promoting meditation and yoga to keep emotion calm and in control etc The management should develop strategic means to attract resilient employee and enhance creativity so that he can effectively bridge the positive relationship between organizational politics and work place incivility in the organization.