Workplace incivility and intention to quit among Civil Servants. The moderating role of gender

Abstract

Objective - The objective of the investigation was to examine the correlation between workplace incivility and employees' viewpoints by intention to quit and to investigate if gender buffers the link and the variations in workplace incivility tolerance between female and male civil servants. Methodology/Technique – The study respondents were comprised of 375 civil servants that filled out a self-administrated survey. Hypothesis testing uses the SmartPLS version 3.3,7. Finding – The outcomes showed that workplace incivility was significantly correlated to the intention to quit, and gender is not supported as a moderator of the incivility-intention to quit correlation. Conclusively, there was a substantial difference in workplace incivility between men and women. Surprisingly, men sensed even more extreme degrees of workplace incivility than women. Novelty – This study might be worthwhile evidence that workplace incivility has a positive effect on the intention to quit among civil servants, and the relationship was not moderated by gender. The higher civil servants perceived workplace incivility the higher the intent to quit the organization. The study might be worthwhile evidence for administrators to pinpoint, avert, avoid, avert and manage negative attitudes in the work environment more efficiently. Type of Paper: Empirical JEL Classification: M12, M19. Keywords: Workplace Incivility; Gender; Intention To Quit, Civil Servant Reference to this paper should be referred to as follows: Gadi, P.D.; Rena, M.N.; Ngyak, G.N. (2022). Workplace incivility and intention to quit among Civil Servants. The moderating role of gender, GATR-Global J. Bus. Soc. Sci. Review, 10(2), 104–113. https://doi.org/10.35609/gjbssr.2022.10.2(4)