Workplace democracy and employee resilience in Nigerian hospitality industry

Abstract

This study investigates the relationship between workplace democracy and employee resilience in Nigerian hospitality industry using cross-sectional survey. Accessible population of one hundred (100) managers, supervisors and employees were sampled from twenty selected hospitality firms operating in Abakaliki, Ebonyi State, Nigeria. Simple random sampling technique was used in selecting the twenty hospitality firms. Sample size of eighty (80) was ascertained from the accessible population with Krejcie and Morgan sample size determination table. Closed ended structured questionnaire was used to collect data from the respondents. Eighty (80) copies of questionnaire were administered to respondents but sixty three (63) copies were correctly filled and found useful for analysis. Face validity was used to ascertain the validity of the instrument, while Cronbach α was used to ascertain the reliability of the instrument. Respondents’ demographic characteristics were analysed with descriptive statistics (frequencies). Kendall Coefficient of Concordance was used to analyse the hypotheses with IBM SPSS Statistics (20.0). The study found that workplace democracy dimensions are positively associated with measures of employee resilience in Nigerian hospitality industry. This study concludes that workplace democracy that is measured in terms of organisational justice and individuation predicts employee resilience in Nigerian hospitality industry.