Abstract
Problem statement: Organizational behavior is desirable for any organi zation, as it is associated with important organizational variables such as job satisfaction, organizational productivi ty and system maintenance. The main purpose of this st udy is to evaluate the mean organizational behavior score among the managers of the hospitals affiliated to Shahid Sadoughi University of Medical Sciences and Health Services, Yazd. Approach: A descriptive-analytic cross-sectional study was conducted on 117 managers in various organizational levels working at the study hospitals who were randomly selected. questionnaire was used which validity and reliability are approved by the university management professors and Cronbach's alpha coefficient of 0.70, respectively. All the questions were presented in a Likert scale with fiv e options measuring four dimensions: (A) Generosity (B) Civil behavior (C) Conscious (3 D) F riendship. The data were entered in the SPSS software and Fisher exact test and chi-square test were used for data analysis. Results: The mean age of the study population is 39 years among whom 66.7% were male and 33.3%were female. The working experience of the study population was aver agely 15.6 years. A total of 78 (66.7%) managers are educated in medicine, allied medicine and basic sciences. Considering the scores in different components of organizational behavior, generosity was placed first with a mean score of 12.3 and conscious was placed fourth with a mean score of 5. 47. Conclusion: There was statistically significant association between sex, education level and the fi eld of study and being placed in certain quartiles of OCBs domains (p<0.05).
Highlights
Organizational behavior is desirable for any organization, as it is associated with important organizational variables such as job satisfaction, organizational productivity and system maintenance (Farzianpour et al, 2011a; Kwantes et al, 2008)
This study aimed to study the organizational p behavior of the managers of the hospitals affiliated to Shahid Sadoughi University of Medical Sciences and Health Services, Yazd
The demographic variables of hospital managers and how the status of four components of organizational behavior (1. generosity, 2. civil behavior, 3. conscious and 4. friendship), their importance and their priority are in order to provide a comprehensive program of development and training for the managers
Summary
Organizational behavior is desirable for any organization, as it is associated with important organizational variables such as job satisfaction, organizational productivity and system maintenance (Farzianpour et al, 2011a; Kwantes et al, 2008). The fundamental issue in the present study is that organization service providers, they directly affect the customer satisfaction and play a marketing role (Podsakoff et al, 2010). After the introduction of this concept by Organ different experts have clarified this issue over two decades using concepts such as Extra-role Behavior, Prosocial Organizational Behavior, Organizational Spontaneity and Contextual Performance (VanDyne et al, 1995) Those behaviors are most considered in OCB that for which there is no obligations by the organization, if administered by the personnel, provide benefits for the organization (Korkmaz and Arpaci, 2009). Natmyer and Colleagues (1997) divide OCBs into four categories (Natmyer et al 1997):
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
