Abstract

Goal: This research has pursued the goal to develop the methodology for quantification of operational risk profiles and find effective ways of their mitigation. Methodology: To address this kind of challenges the research has used scientific research and special methods of economic research, in particular: a system-wide approach and rational decision-making methods. Outcomes: The research has analysed the bank operational risks and created risk profiles for the following areas: technological risk, service provider risk, corporate risk, innovative risk, strategic risk and reputational risk. The research highlights the key elements of the operational risk management and the features of applying them in modern business conditions (at the time of recession). The document proposes the areas for improvement in terms of research and methodological approach to operational risk management subject to specific factors of internal bank operating environment. Scientific novelty . Defined the main directions of evaluation and reduction of operational risks in banking institutions. Practical relevance: The use of the methodology proposed in this paper will help risk managers identify and mitigate operational risks of banks both under normal conditions and at times of financial uncertainty

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