Abstract
The market for shared mobility services is growing very quickly. New types of vehicles have been introduced, and the offer of available services and functionalities has expanded, the purpose of which is to improve the quality of service. Despite all the improvements, it is still not possible to speak of achieving full availability of systems that meet the needs of users. This is due to the reluctant involvement of operators of shared mobility systems in joining Mobility as a Service platforms based on the idea of open innovation. The aim of the article is to analyze the factors influencing the limitations in the development of open innovations in the form of Mobility as a Service (MaaS) services. The authors focus on identifying the challenges and concerns faced by shared mobility service providers. The article supports the development of the concept of open innovation in shared mobility services. It also contains practical recommendations for the development of MaaS systems. The results of the developed research can be used by operators of shared mobility services, transport authorities, or IT service providers providing MaaS services to strengthen cooperation and integration using the language of mutual benefit.
Highlights
Innovation in the Shared MobilityThe possibility of short-term rental of vehicles in urban areas, called ‘shared mobility’, is one of the forms of sustainable transport in cities
As a result of the conducted research, interesting answers were obtained, which ala broadening of the knowledge about the attitude towards open innovations and Mobility as a Service (MaaS)
MaaS services based on the opinions of shared mobility operators
Summary
The possibility of short-term rental of vehicles in urban areas, called ‘shared mobility’, is one of the forms of sustainable transport in cities In recent years, these services have gained popularity all over the world. The situation becomes even more complicated when, in addition to shared mobility, the potential user wants to be up-to-date with other forms of public transport, to be notified regarding the intelligent transport system, or to track the volume of traffic. In such a situation, the perfect solution is the concept of one application that is a mobile integrator of all mobility services in a given area. This type of mobile application is similar to travel planners, called mobility integrators, and they are part of the IT architecture referred to as Mobility as a Service (MaaS) [2,3]
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