Abstract
ABSTRACT Shared mobility services, such as car-share and ride-hail programs, have become increasingly popular within the sharing economy. Shared mobility services could reduce transportation inequities among marginalized populations. However, research has yet to assess how those responsible for disseminating shared mobility services perceive these resources. To address this gap, researchers interviewed 28 community agency service providers and transportation experts. Four themes emerged about providers’ perceptions of shared mobility services. Overall, providers were unfamiliar with shared mobility services, which led to reluctance to recommend them. This study suggests that shared mobility services are under-utilized for increasing mobility among marginalized populations.
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