Online Teaching and Learning During Covid-19 Pandemic: Challenges Faced by English Teachers in Islamic Tertiary Institutions in Malaysia and Indonesia

Abstract

The Covid-19 pandemic has affected the education sectors globally. The sudden shift from traditional face to face learning to online teaching and learning brings various challenges to English teachers, particularly in tertiary institutions in Malaysia and Indonesia. Hence, the aim of this study is to examine the online teaching and learning challenges faced by teachers teaching English as a Second Language (ESL) in Islamic tertiary institutions in Malaysia and teachers teaching English as a Foreign Language (EFL) in Indonesia during the Covid-19 pandemic. The qualitative research design used in this study was a case study using focus group interviews (FGI), individual open-ended responses via Google Form and a discussion thread via Whatsapp. Purposive sampling was used, and 10 English teachers from Islamic tertiary institutions in Malaysia and Indonesia were chosen as the participants in this study. The data in this study was analysed through NVIVO applications and categorized according to themes. The findings revealed that among the challenges English teachers faced in ESL/EFL online teaching and learning are a lack of technological skills to teach online, constraints in terms of internet accessibility and devices used for teaching and learning, and effective interaction in online teaching and learning. The findings from this study could potentially be utilised to plan strategies and produce practical solutions to overcome the challenges in conducting online teaching and learning among English teachers in any tertiary learning institutions in Malaysia and Indonesia in the future.