Abstract

Mass housing projects (MHPs) are deemed to exhibit unique procurement systems which consequently induce communication ineffectiveness that continues to dominate the challenges among mass housing project teams. However, this acknowledged communication ineffectiveness inherent in the unique procurement system features of mass housing project among the project team remains to be empirically examined. This study seeks to investigate the influence of procurement system (PS) features of MHPs to communication ineffectiveness among the mass housing project team. By adopting a quantitative method design, a structured questionnaire survey on project team leaders managing MHPs in Ghana was used in collecting empirical data. Structural equation modeling (SEM) was used to explore the communication problems inherent in the PS features of mass housing projects. The results revealed moderate to high effects of communication ineffectiveness in information flow and information composition inherent in the unique PS features of MHPs. The results further revealed misunderstanding, inaccuracies, barriers, and information dissemination challenges as the major communication ineffectiveness induced by the PS features of MHPs. By gaining knowledge and understanding into the communication ineffectiveness associated with these features of MHPs, practitioners are well positioned to plan communication and management strategies to engender success in mass housing delivery.

Highlights

  • Communication ineffectiveness among mass housing project teams continues to be emphasized as one of the dominant challenges that are inherent in the unique nature and attributes of mass housing projects that contribute to related inefficiencies and failures on mass housing projects (MHPs) [1,2,3]

  • The crux remains to be the testing of the hypothesis to explain the contribution of the unique Procurement System Features (PS) features of mass housing project to project team communication ineffectiveness that are related to information flow and information composition

  • Given the lack of studies on the nature and contribution of the unique features of mass housing to project team communication ineffectiveness, this study provides an empirical assessment of the influence of the procurement features of mass housing to the project team communication performance as an effort to bridge the knowledge gap

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Summary

Introduction

Communication ineffectiveness among mass housing project teams continues to be emphasized as one of the dominant challenges that are inherent in the unique nature and attributes of mass housing projects that contribute to related inefficiencies and failures on mass housing projects (MHPs) [1,2,3]. What is less known is the nature and extent these unique features of MHPs influence the communication outcome among the project team. Ogunsanmi [6] revealed that MHPs exhibit unique procurement attributes that have significant implication for its subcontracting, labour management, and relational communication performance compared to tradition building projects often encountered in the construction industry. By drawing on the theoretical and practical perspective of mass housing delivery in Ghana and composition of the project team, it can be emphasized that procurement structures and subcontracting systems adopted on mass housing project offer inherent challenges in the management and communication performance on MHPs that result in loss in productive time in the delivery compared to traditional construction projects [3]

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