Multidisciplinary Quality Assessment: The Case of a Child Development Team, Part 3

Abstract

This to the third and final part of a series of articles reporting research which focused on the increasing attention being paid to measuring the quality of health service provision. The series addresses the problem of how quality can be measured across a multidisciplinary service and uses a district child development team as an example of such a service. In part 3, the findings of the interviews with a range of carers of children with varying diagnoses attending the child development centre are explored in detail, again using the structure-process-outcome framework suggested by Donabedian and outlined in the first article of the series. Conclusions are drawn from the research and suggestions made for areas requiring further investigation.