Abstract

This is the first of three articles reporting research that focused on the increasing attention being paid to measuring the quality of hearth service provision. It addresses the problem of how quality can be measured across a multidisciplinary service and uses a district child development team as an example of such a service, in part 1, the child development team and its origins are examined and a working definition of a quality service in this setting is formulated. The service is broken down into its component parts of structure, process and outcome, according to the model proposed by Donabedian, to examine it more systematically. The following articles will describe the methodology and the results of the research and discuss the findings.

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