Abstract
Healthcare assistants are integral to patient care in the UK healthcare system, and often the first point of contact for patients to access care. This article explores the application of motivational interviewing as a transformative approach for healthcare assistants to foster patient engagement and wellbeing. Motivational interviewing is a patient-centred and goal-oriented communication method that addresses ambivalence and resistance, empowering patients to make informed health decisions. By embracing the principles of the approach, which are capability, opportunity and motivation, healthcare assistants can shift from directive methods to a collaborative partnership model.
Published Version
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