Abstract
Numerous enterprises rely on cross-functional teams (CFT) to integrate multi-disciplinary knowledge. However, unexpected results occur in many CFT projects. This exploratory research attempts to illustrate how knowledge integration (KI) is influenced by combining and bonding capabilities in CFT. After a qualitative investigation into a Chinese mobile application company, we found that if a team’s performance was poor, team members tended to work separately, which led to less communication among one another. We defined this type of KI as “modular knowledge integration (MKI)”. In contrast, teams that performed well tended to communicate sufficiently with team members and cooperate well. We called this kind of KI “integral knowledge integration (IKI)”. We propose that enterprises should include IKI rather than MKI in CFT. Additionally, if an enterprise expects to avoid MKI, “combining capability” and “bonding capability” should be improved accordingly.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
