Abstract
We examine the relationship between communication and knowledge integration (KI) in the context of a cross-functional teams (CFTs). Although communication is one of the most important processes for integrating knowledge in CFTs, little research examines the relationship between them. We adopt both qualitative and quantitative research methods in a Chinese mobile applications enterprise. We find that team communication plays a key role in the KI of CFTs. Team members should have sufficient communication with each other for cross-functional activities. Also, communication network structure in an enterprise can influence KI. Thus, enterprises need to select suitable team members before the project begins for effective KI in CFTs.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.