Abstract
<p align="LEFT">Due to maintain the flow of the check-in process of air passengers, it is essential that services that ensure this process have been carried as quickly and effectively. One of the major current problems in this area is the efficiency of clearance of a large number of passengers over the check-in counters. By the gradual development of so-called self check-in services eventually delegate some activities in check-in process to passengers and the entire clearance process to speed up. In this article the authors deal with current state of the use of self check-in services in the world and predict the expected evolution of these services in the future. Subsequently, the authors present a new design of self-service kiosk and graphical user interface (GUI) of application such self-service check-in kiosk based on the analysis of the functions and features of similar solutions available on the market and with considering all currently known IATA requirements and the criteria relating to disabled passengers in order to lighten the load check-in counters and thereby accelerated the clearance of the passenger at the airport. The aim of the authors was to create a cost competitive solution offering such new features and services that do not offer other solutions, with an emphasis on improving the efficiency of the check-in process of passengers at the airport.</p>
Highlights
Check-in is a first form of contact with the passenger services at the airport
Air transport process can be characterized as the sum of specific levels, which passengers pass during the use of the entire air transport
It is a mistake because time which is spent at the checkin counter is much longer than dispatch via self check-in kiosk
Summary
Check-in is a first form of contact with the passenger services at the airport. Self services are focused on speeding up the whole dispatching process of passengers. The passengers registered and hand baggage must be in sufficient number, volume and weight, which corresponds to reimburse travel and responsibility of safety regulations Self-service technologies contribute to increasing the effectiveness and efficiency of airports and airlines. It is followed by dispatch via selfservice kiosk and web check-in. The benefits of self-check-in services considered on the classic method of dispatch can be viewed from several perspectives which are the passengers, the airports and an airline. It is a mistake because time which is spent at the checkin counter is much longer than dispatch via self check-in kiosk. He must prints a boarding pass and a baggage tags [4]
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