Millennials’ work values: a systematic review and synthesis of factors

Abstract

ABSTRACT Work values is a key concept in understanding generational identity in workplace settings. Drawing on a systematic literature review (N = 30), we capture, describe and synthesize the factorial space of work values for the Millennials’ (post 80s) generation in tourism research. The findings reveal a disparate space of more than 70 different factors, derived mostly from inductive approaches. Using a “start with theory” approach drawn on basic human values theory as applied in tourism work settings, we synthesize these factors along four dimensions – instrumental, cognitive, affective, and prestige. This unifying conceptualization brings clarity, enabling tourism scholars to contribute more refined, accurate, and comprehensive work values conceptualizations for intra and cross-generational inquiries in tourism work contexts.