Measuring the Effects of Pressure on Consumer Impulse Buying Intention in Online Group Buying

Group buying organizations (GBO) have recently stepped up their well-established practice of employing super-low prices combined with limited product and service supply in a short transaction time span as a means of exerting pressure on consumers. The purpose of this research is to 1) identify and define three types of pressure that are triggered by online group- buying (OGB) promotions, 2) examine the effects of these three types of pressure on consumers' impulse buying behavior, and 3) investigate and produce knowledge about the mediating role of emotion in the relationship between pressure and impulse buying intention (IBI) of consumers. By integrating stimulus-organism-response (SOR) model and consumer impulse buying literature seen from the perspectives of marketing and enterprise information systems respectively, this research has identified three types of pressure (i.e., time pressure, quantity pressure, and price pressure) that influence the impulse buying behavior (IBB) of consumers regarding OGB. The research then examines the mediating role of emotion with reference to pleasure and arousal level. The results of a large-scale online survey combined with an analysis of a structural equation model demonstrate that the above-mentioned three types of pressure have different effects on IBI of consumers. Moreover, the research finds that this is achieved through different mediating mechanisms. Based on the results of the analysis, the authors have made some suggestions that marketers can utilize in developing effective OGB strategies. This research also provides the basis for enterprise information systems (EIS) to develop technologies that will allow organizations to better serve the needs of their OGB customers.

Customer research has paid a lot of attention to consumer impulse buying. The phenomena is intriguing since it is influenced by both external, market-related inputs and a number of internal psychological elements. The research attempts to comprehend the factors affecting impulse buying behaviour of consumers typically when they consider purchasing new products. Furthermore, the effects of different concepts on the impulse buying are discovered, such as impulse buying intention, new product knowledge and promotional signage in the Pakistani context. This study uses a survey method to test a theoretically grounded set of hypotheses. Using a 22 items questionnaire, the data were obtained from 200 respondents and the data were analysed using SPSS. This study findings reveal that new product knowledge and promotional signage has positive and significant influence on consumers’ impulse buying behaviour as well as impulse buying intention, similarly our mediator that is impulse buying intention also has a positive significant influence on consumers’ impulse buying behaviour. There lies a partial mediation between the promotional signage and impulse buying behaviour in the presence of mediator but impulse buying intention has no significant mediating impact between new product knowledge and impulse buying behaviour. The paper supports the importance of new product knowledge and promotional signage as key drivers of consumer’s impulse buying behaviour. It further underlines the importance of consumer’s impulse buying intention with a mediating effect between new product knowledge, promotional signage and consumer’s impulse buying behaviour. Marketers, retailers, executives and managers can have advantage from these findings for future marketing strategies and can acquire new customers by retaining the old ones to achieve long-term performance objectives. Keywords: Impulse Buying, Behaviour, Purchase Intention, Product Knowledge, Promotional Signage.

PurposeThis paper aims to investigate how online consumer reviews (OCRs), countdowns and self-control affect consumers' online impulse buying behavior in online group buying (OGB) and uncover the relationship between these factors.Design/methodology/approachBased on the stimulus-organism-response (SOR) framework, this research examines the effects of OCRs, countdowns and self-control on users' impulse purchases. First, the influence of emotions on impulse purchases in group purchasing is investigated. In addition, this study innovatively applies stress-coping theory to group buying research, with countdowns exerting temporal pressure on consumers and OCRs viewed as social pressure, to investigate in depth how countdowns and OCRs affect users' impulse purchase behavior. Finally, this study also surveys the moderating role of users' self-control in the impulse purchase process.FindingsThe results show that the perceived value of OCRs and positive emotions (PE) were positively correlated with impulsiveness (IMP) and the urge to buy impulsively (UBI), while negative emotions (NE) were negatively correlated with IMP. Countdowns (CD) had a positive effect on UBI. Self-control can indirectly affect users' impulse buying by negatively moderating the relationship between PE and UBI, PE and IMP and CD and UBI.Originality/valueThe research results can help group buying platforms and related participants understand the factors influencing users' impulse purchases in OGB and facilitate them to better design strategies to increase product sales.

The study is to focus on major factors that infl uence consumers in their impulsive buying behavior. This study aims to investigate whether such personal online fi nancial services will affect consumers' impulse buying intentions. This study is based on the consumer impulse buying model and studies the relationship between impulse buying intention and consumer self-efficacy and perceived value. The results showed that consumers who were more confident about their ability to use the " Ant Credit Pay " had a higher cognition of it, and were more likely to have impulse buying intention. Moreover, time pressure and the availability of money have an impact on the cognition of " Ant Credit Pay ", thus promoting the occurrence of impulse buying intention.

How do e-commerce anchors' characteristics influence consumers’ impulse buying? An emotional contagion perspective

The growing exposure to social media has led to increasing consumer interest in fast moving consumer products, particularly beauty cultural products. Despite the growing body of research on Impulse Buying Behavior, significant knowledge gaps remain, particularly in the context of Cosmetic industry. Existing studies predominantly focus on developed countries, leaving a gap in understanding the impact of social media marketing on impulse buying behavior in developing economies like Sri Lanka. Thus, the study examines the impact of social media marketing on impulse buying behavior of Sri Lankan consumers, with a particular focus on Impulse Buying Intention as the mediator. A quantitative research approach was employed, utilizing a structured survey questionnaire distributed among 200 respondents in Sri Lanka. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the relationships between variables. The findings of this study indicate that Social Media Advertising significantly influences impulse buying by increasing brand awareness, building relationships with consumers, and nurturing their emotional connections to the product. Social Media Community also plays a critical role in shaping impulse purchases, as consumers rely on peer recommendations, opinions, and interactions. Accordingly, the effects of social media advertising and social media community variables have a positive effect on impulse buying intention and impulse buying behavior. The practical ramifications of these findings are significant for marketers and merchants operating in Sri Lanka's cosmetics industry. Social media marketers can increase customer visibility by connecting social influence, including word-of-mouth, sponsorships, influencer endorsements, and peer-based ground support.

Background The existing research on impulse buying behavior mainly discusses the influence of external stimuli on impulse buying intention, while there is less research on the internal psychological factors of impulse buying behavior. This paper aims to explore the psychological process of consumers' compliance with impulsive purchase after reading online word-of-mouth, as well as the regulatory effect of impulsive purchase intention and purchase constraint. Research Objects and Methods Taking belief, desire and willingness behavior as the research object, this paper discusses the influence of conformity psychological process on impulsive purchase behavior, as well as the regulatory effect on product demand cognition and purchase constraints. We design a structural equation model from four dimensions: compliance, product desire, impulse purchase intention and product demand cognition. Through this model, we verify the causal relationship between dimensions, the impact of impulsive purchase intention on impulsive purchase behavior and the adjustment of purchase constraints. Through an online survey, 616 valid questionnaires were collected from consumers who had at least online word-of-mouth experience in the past six months. Results Consumers' compliance after reading online word-of-mouth had a positive impact on product desire. Consumers' product desire has a positive impact on impulse purchase intention. Impulse purchase intention has a positive impact on impulse purchase behavior. Purchase constraints have a negative regulatory effect on the impact of impulsive purchase intention on impulsive purchase behavior. Product demand cognition has no moderating effect between conformity and product desire. The results showed that impulse purchase was significantly negatively correlated with economic support ability, self-control and emotion perception, emotion evaluation, emotion control and emotion regulation reflex, emotion regulation self-efficacy (P < 0.01), and emotion regulation self-efficacy (P < 0.05); It was positively correlated with self-care ability, emotion regulation ability and all dimensions (P < 0.01); Incentive autonomy and emotion regulation ability were significantly positively correlated with each dimension (P < 0.01); The ability of self-control and emotion regulation were significantly negatively correlated with each dimension (P < 0.01). Conclusion The same online word of mouth has different effects on different consumers. This influence depends on the conformity degree of consumers, which affects consumers' product desire and indirectly increases the possibility of consumers' impulse purchase through the increase of impulse purchase intention. Purchase constraint can inhibit impulse buying behavior. If enterprises can effectively connect online word-of-mouth with the product purchase process, when consumers have product desire due to the integration effect caused by online word-of-mouth, they can directly guide consumers to the purchase step, so that consumers can complete the purchase in a short time. Therefore, effectively linking the herd effect of online word-of-mouth with consumers' browsing word-of-mouth is an effective way for enterprises to stimulate herd consumers' impulse buying behavior. From a sequential perspective, this paper discusses the psychological process of consumers' impulse purchase and the role of regulatory variables under the background of the popularity of mobile Internet, and discusses the internal changes of positive and negative emotions in the process of consumers' impulse purchase. This is an in-depth study of online impulse buying behavior. Acknowledgements The work is supported by Science and Technology Planning Project of Henan Province of China (soft science research), grant number 212400410095.

The purpose of this study was to determine the effect of excitement consumers, consumers esteem and impulse buying intention on impulse buying behavior. Design of this study was to use a causal hypothesis whereby causal research is research that aims to determine the relationship of a causal occurrence of a phenomenon of the factors that influence consumer impulse buying behavior in the food or beverage products are sold around the cashier Hypermart in Surabaya. The type of data in this research is quantitative data, the data used in this study is primary data is data obtained directly from the 130 respondents as a source of research. The study states that the impulse buying intention significantly effect on impulse buying behavior. Impulse buying intention mediate relations with antacedents impulse buying behavior, namely (a) the consumer excitement and (b) consumer esteem. The results also suggested that consumer excitement significant effect on impulse buying intention and impulse buying behavior. Consumer esteem whereas significant effect on impulse buying intention and impulse buying behavior.

The main subject of this study is impulsive buying and compulsive buying behaviors that can occur in consumers’ online shopping and are considered as the unusual or irrational aspects of purchasing. The study mainly focused on personal factors that may be the precursors of these behaviors. In this respect, the study aims to statistically analyze the relationships between the five-factor personality traits, consumer decision-making styles, impulsive buying, and compulsive buying variables based on the relational screening model. It aims to determine which personality and decision-making styles are associated with impulsive and compulsive buying. Within the scope of quantitative research, data was obtained through a survey method from 478 participants, which was determined through convenience sampling and analyzed. The findings from the analyses showed a significant negative relationship between agreeableness and impulsive buying behavior regarding personality traits and, similarly, between openness, conscientiousness, and agreeableness and compulsive buying behavior. It has been revealed that consumers who buy brand consciousness, fashion consciousness, recreational orientation, indecisiveness, impulsive, and habitual decision-making styles are more prone to impulsive and compulsive buying. The study’s findings are expected to contribute to understanding the personality and characteristic features of consumers’ behaviors.

Increasing economic growth and development of the retail industry in Indonesia has strengthened competition among retail business players. Therefore, one way for companies to compete with other retail businesses is to understand the factors that trigger impulsive buying behavior. The purpose of this study is to determine the influence of the factors in the Theory of Planned Behavior, namely attitude toward behavior, subjective norm, and perceived behavioral control on impulse buying behavior, either directly or indirectly through impulse buying intention. The sampling method used is non-probability sampling, and the technique to be used is purposive sampling. Data analysis was conducted using Partial Least Square - Structural Equation Modeling (PLS-SEM) with a sample size of 165 respondents. The results of the study prove that attitude toward behavior, subjective norm, and perceived behavioral control influence impulse buying intention. Attitude toward behavior, subjective norm, and perceived behavioral control influence impulse buying behavior, either directly or through impulse buying intention. Additionally, impulse buying intention influences impulse buying behavior. This research contributes to companies in designing marketing strategies to shape consumers impulsive buying behavior. Keywords: Impulse Buying, Attitude Toward the Behavior, Subjective Norm dan Perceived Behavioral Control.

Purpose This study differentiates pure impulse buying behaviour from suggestive impulse buying behaviour in using mobile shopping applications (apps). This study aims to assess the moderating effects of instant discount and cashback promotional offers along with the mediating effects of impulse buying intention (IBI) and user satisfaction (US), using the app stimuli (performance expectancy, effort expectancy, layout, atmosphere, privacy and security). Design/methodology/approach The study was done in three stages: analysis of variance, followed by structural equation modelling (SEM) and paired t-tests. Findings The results showed that instant discounts and cashback offers are different from each other for the mediating variable IBI. The SEM results for pure impulse buying showed that, except for layout, the remaining variables have a positive relationship with IBI. For suggestive impulse buying, effort expectancy and layout were significantly related to both the mediating variables. Finally, pure and suggestive impulse buying behaviour showed significant differences. Originality/value Previous studies have looked into impulse buying in its generic sense and not through the “types” of impulse buying they were measuring. As impulse buying behaviour is a predominant theme for discussion today, marketing professionals and researchers must comprehend the impact of app stimuli in the context of select types of impulse buying behaviour.

PurposeThis study aims to examine the effects of cruise attributes on impulse buying of service customers through impulsive buying tendency. Specifically, this study investigates whether service attributes (variety of selection and price) influence the impulsive buying behavior of customers by stimulating their impulsive buying tendency.Design/methodology/approachPartial least squares-structural equation modeling was used to test the hypothesis using a sample of 143 cruise customers. Mediating analysis was conducted to examine whether customer personal traits (impulsivity) mediated the relationship between service attributes and impulsive buying behavior.FindingsThe findings showed that price attributions had a significant positive direct impact on impulsive buying tendency and behavior, while a variety of selections had a significant direct effect on impulse buying behavior. The results revealed a significant mediating role of impulsive buying tendency in the relationship between price attributions and impulse buying.Originality/valueAlthough studies on the decision-making style of service customers have been widely discussed, a limited number of studies has examined customers’ impulsive buying behavior in the service sector. Considering the importance of impulsive purchasing as a valuable marketing tool, the results of this study can help service providers and researchers enhance their knowledge of the mechanism of impulse buying behavior.

The TikTok live-streaming commerce trend is swiftly gaining popularity in Indonesia, with numerous local fashion brands effectively capitalizing on this opportunity to boost their sales within a short timeframe. Previous research suggests that impulsive buying behavior serves as the underlying factor for this phenomenon. Hence, this research was carried out to investigate consumer behavior in live-streaming commerce, aiming to assist small-scale fashion businesses in enhancing their sales. The Stimulus Organism Response (SOR) Model uses price promotion, promotion time limit, streamer-consumer interaction, and consumer-consumer interaction to influence the consumer’ impulsive buying by perceived risk. The quantitative approach collected 445 data from Indonesia TikTok active users who have watched a fashion broadcast and have purchased during the broadcast. The result found that perceived risk significantly affects consumer impulsive buying behavior. The price promotion, promotion time limit, and consumer-consumer interaction were found to have a strong influence on perceived risk. Then, perceived risk-mediated promotion time limit and impulsive buying decision. It means that promotional time limits indirectly affect impulsive buying decisions. Thus, developing effective price promotion, promotion time limit, and consumer-consumer interaction strategy to drive their perceived risk making a purchase, and arrange an impactful promotion time limit tactic.

The rapid growth of the retail market, coupled with increased consumer income, has led to a surge in impulsive and unplanned shopping. This study aims to examine the relationships between multi-sensory marketing, customers' moods, impulsive buying traits, and impulsive buying behavior, using the Stimulus-Organism-Response (S-O-R) model. Customers' mood acts as a mediator and impulsive buying traits as a moderator. The researchers surveyed 450 consumers in Vietnam using the method of non-probability sampling and analyzed the data using SPSS and Smart PLS 4.0. The results show that customers' moods and impulsive buying traits positively influence impulsive buying behavior, with impulsive buying traits also significantly moderating the relationship between mood and impulsive buying. Additionally, customers' moods mediate the relationship between multi-sensory marketing and impulsive buying behavior. This research fills gaps in previous research by incorporating multi-sensory marketing and impulsive buying traits as variables and provides managerial implications for businesses and retailers to develop effective marketing strategies to encourage impulsive purchases and increase sales. Academically, the research reaffirms the relevance of the S-O-R model in the retail context and paves the way for future investigations into consumers' impulsive buying behavior. Doi: 10.28991/ESJ-2024-08-05-05 Full Text: PDF

The introduction of mobile shopping apps has resulted in the growth of impulse buying or excessive compulsion, especially in the fashion industry. This paper aims to establish a relationship between app stimuli (including performance expectancy, effort expectancy, atmosphere, layout, and privacy and security) and impulse buying behaviour. Besides this, it also examines the moderating effects of the video product presentation and product scarcity claim and the mediating effects of impulse buying intention and user satisfaction. The study was carried out in two phases. In the first phase, a paired t-test analysis was carried out to compare the mean of each set. This was followed by multi-group structural equation modelling to check the model’s validity. The results show that while video product presentation produced a significant difference between impulse buying intention and impulse buying behaviour for both the male and female respondents, scarcity claims achieved positive results only for male participants. The SEM results, meanwhile, demonstrated that both the mediating variables bear a relationship to performance expectancy, privacy and security, and impulse buying behaviour. However, effort expectancy was only related to impulse buying intention, while atmosphere and layout were exclusively associated with user satisfaction. Based on the findings of the study, theoretical and managerial implications are presented.