Abstract
Digital transformation signifies changes in all components and systems of the supply chain. It is also a strategic decision of the organization which, in the long run, can result in the creation of competitive advantage in the market. Digital transformation is affecting all organizations, regardless of their activity. Digital transformation of the supply chain involves the use of industry 4.0 based technologies as well as the replacement of traditional practices with new ones based on digital solutions. The implementation of digital solutions, such as artificial intelligence, IoT, cloud computing, etc., therefore, improve communication between stakeholders in the supply chain, as well as improve efficiency and effectiveness. When conducted, digital transformation must be measured by different levels of maturity. In this paper, authors research current models of measuring digital transformation maturity in supply chain and propose a new model based on identified theories and needs.
Highlights
A supply chain is a group of interconnected stakeholders
Each stakeholder has a task to add value to raw materials that are in the supply chain and to reduce the costs associated with carrying out the activities necessary to add value [1]
Digital transformation of the supply chain involves the use of industry 4.0 based technologies as well as the replacement of traditional practices with new ones based on digital solutions
Summary
Digital transformation involves specific changes that can affect the whole organization. Digital transformation requires major changes in the organization which can lead to resistance of organizational employees. Resistance can occur because of the changes in ways of doing business and fear of losing the control in an organization with implementation of automated systems. For this reason, digital transformation of organization needs to be properly communicated within the organization to reduce the risk of employee resistance. Current phase of the digital transformation of the organization determines the digital maturity of the organization. With a higher level of digital maturity organization can increase the quality of the product or service
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