Mapping out research focus for emotional intelligence in human resource management in the construction industry

Abstract

Emotional intelligence (EI) plays a significant role in the delivery of better performance by individuals and organisations. Evidence of its influence can be seen in different human resource management (HRM) activities. However, despite this significant relationship between EI and HRM practices, less emphasis has been placed on this within the construction industry. The few available studies on EI within the industry has placed focused on general issues. This study, therefore, through a review of previous studies mapped out the key area of focus in terms of EI on organisations HRM. Published journal articles and conference proceedings were sourced from ISI Web of Science database. The search of literature was done using keywords such as “Emotional intelligence” AND “human resource management”, with no restriction placed on the publication year or domain of the research. Only articles published in English language were extracted. A total of 70 articles were extracted and analysis were done based on the year of publication, country, and co-occurrence of keywords. The findings of the study revealed that 2017 experienced that highest amount of publications in this area, most of which emanated from the United States. The findings revealed the key area of focus in terms of EI on organisations HRM. Based on the findings, conclusions were drawn, and recommendations made thereof.