Abstract
Logistics customer service is nowadays one of the basic tools of competition among companies. Keeping it in accordance with the preferences of customers may result in a group of loyal and satisfied customers. Services of courier companies are nowadays ubiquitous to the individual customer, however, with different availability. Based on the websites of the three courier companies, the author made a comparison of service offerings for individual customers based on the basic elements of logistics support. Finally, a group of elements that are necessary in the process of ordering courier service by an individual customer was created.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
