Abstract
This study aims to examine the form of legal protection for e-commerce platform users in buying and selling transactions electronically using normative juridical research. The type of approach and research location used is the statutory approach and the case approach, namely North Jakarta Court Decision Number: 165/Pid.Sus/2020/North Jakarta District Court. The study results show that legal protection arrangements for e-commerce platform users in buying and selling transactions electronically in Indonesia can use the umbrella of criminal law as stipulated in the Criminal Code and the ITE Law. In contrast, civil legal remedies can be filed based on the UUPK. Regarding legal remedies that e-commerce platform users can take if they experience losses through two settlement channels: litigation and non-litigation.
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