Abstract
Lean practices are implemented in many small businesses to improve productivity and increase profitability. This article discusses the assessment of leanness level in a small-scale textile Tape Manufacturing Company (TMC) using a multi-grade fuzzy (MGF) approach. This approach has a unique advantage of being concise and avoids bias in computation. The lean enablers, criteria and attributes are identified through literature review and expert opinions. The weaker attributes are identified through importance performance analysis (IPA). The results found that the weak attributes of the case company were smooth information flow, managerial engagement, consistent operating practice, information transparency and layout. The proposed framework helps for small-scale tape manufacturing companies to evaluate their leanness level and focuses on weak attributes to improve leanness.
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