Assessment of Start-Up Agility Using Multi-grade Fuzzy and Importance Performance Analysis

Abstract

The aim of these papers is to report a study that has been carried out for assessing agility of start-up using multi-grade fuzzy approach and classifying the attributes based on Importance Performance Analysis (IPA). Agility refers to the ability of an organisation to positively adapt to the changing business environment. An agility assessment model was developed using multi-grade fuzzy. The model was applied to the data gathered from a start-up to identify its agility index. The study revealed that the start-up is agile but still there are still scopes for improvement. The areas for improvement were analysed through IPA model. The proposed framework helps for growing start-up companies to evaluate their agility index and focus on the weaker attributes to improve the agility level in their practice.