Abstract
The fourth industrial revolution is in progress, and the center of this revolution is the digital transformation. Companies need to keep up with new business models and advances in digital technologies so that they can agilely adapt to changes in the market. Also, organizations should become aware of the growing importance of knowledge management, as well as the skills needed to make business decisions. Research related to knowledge management is becoming more complex, which indicates the multi-disciplinarity of this area and its close connection with digital technologies and digital transformation. The aim of this paper is to try to explain the importance of knowledge management in organizations and where it fits into the digital business transformation. For the purpose of this paper, a standard methodology of the systematic literature review was used. The paper provides an overview of the current scientific cognition of knowledge management and knowledge management systems and analyzes the relationship between knowledge management and digital transformation.
Highlights
In order to gain or increase market share in the digital age, companies must act quickly when a new business opportunity arises
Digital transformation is an inevitable step that all companies must take in order to survive in the market
Successful digital transformations start with a change in employee thinking, which further leads to a change in organizational culture
Summary
In order to gain or increase market share in the digital age, companies must act quickly when a new business opportunity arises. This means that companies need information technology (IT) solutions immediately. The goal of knowledge management is to provide the necessary knowledge to make business decisions. This means that the necessary knowledge should be available to the right people at the right time and used to improve business efficiency, in order to establish innovations that enable development (Vukotić, Zakić & Ćurčić, 2017). Knowledge management implies a constant process of knowledge renewal in the organization and consists of several phases: knowledge collection, knowledge storage, knowledge distribution, and application of knowledge (Tešić, Marković, Plećić & Pantelić, 2013)
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