Abstract
The South African Journal of Information Management explores the latest developments and trends in information and knowledge management to offer research that can be used to further the application of sound information and knowledge management practice.
Highlights
A recent blog raised an interesting question: Does knowledge sharing occur regardless of rewards and incentives because, knowledge sharing relies on the motivation and passion from participants who would readily share their experience and knowledge, at the exchange of nothing? If yes, this begs yet another question: Are these participants not the ‘knowledge citizens' that we have been discussing in this column? If they are, can endorsing knowledge citizenship not be an answer to the thorny issue of rewards and incentives for knowledge sharing?Attitude towards knowledge sharingOur culture has often offered mixed messages about knowledge sharing and organizations have not always included it in their corporate culture
Organizations cannot expect total commitment from all employees, by encouraging a knowledge citizen approach, an organization is building a sustainable approach to knowledge sharing because it is building a programme that may last as long as the current management is in place, but it is building a culture, an attitude, it is building people on an individual level, as citizens
Rewards will be intrinsic and can be complemented by incentives such as movie tickets, conference opportunities and recognition rewards
Summary
A recent blog raised an interesting question: Does knowledge sharing occur regardless of rewards and incentives because, knowledge sharing relies on the motivation and passion from participants who would readily share their experience and knowledge, at the exchange of nothing (tangible)? This begs yet another question: Are these participants not the ‘knowledge citizens' that we have been discussing in this column? Can endorsing knowledge citizenship not be an answer to the thorny issue of rewards and incentives for knowledge sharing?
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