Abstract

The South African Journal of Information Management explores the latest developments and trends in information and knowledge management to offer research that can be used to further the application of sound information and knowledge management practice.

Highlights

  • Is it the knowledge worker who drives the organizational culture and behaviour that make a knowledge strategy work or is it his or her knowledge citizenship that drives the change in behaviour and acceptance of a culture of sharing that orchestrates a successful knowledge strategy?

  • We develop our theme of knowledge citizenship by examining why we need our knowledge workers to become knowledge citizens for a successful knowledge strategy

  • The importance of a knowledge worker is confirmed when we think about the concept of knowledge

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Summary

Why we need knowledge workers to become knowledge citizens

The true investment in the knowledge society is not in machines and tools but in the knowledge worker. The machines, no matter how advanced and sophisticated, are unproductive. Is it the knowledge worker who drives the organizational culture and behaviour that make a knowledge strategy work or is it his or her knowledge citizenship that drives the change in behaviour and acceptance of a culture of sharing that orchestrates a successful knowledge strategy?. We develop our theme of knowledge citizenship by examining why we need our knowledge workers to become knowledge citizens for a successful knowledge strategy

Knowledge workers
What is knowledge work?
Knowledge citizenship drives a change in culture and behaviour
Creating a knowledge citizenship environment
Communities of practice as knowledge citizen hubs
Conclusion

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