Job Satisfaction among Doctors during COVID-19 Pandemic; A Study in a tertiary care Hospital of Lahore Pakistan

Abstract

Background: Hospital staff during a pandemic like Covid-19, are prone to stress and it may affect their job satisfaction. Objective: To determine job satisfaction in doctors amidst COVID-19 pandemic at the University of Lahore Teaching Hospital (ULTH), Lahore, and to identify factors that influence job satisfaction the most. Methodology: Descriptive cross-sectional study was done from April 30 to October 30, 2021, at ULTH, Lahore. A total number of 135 doctors (House officers, Medical officers & Consultants) working for a duration of 3 months in COVID-19 unit at ULTH were included. Pre validated online questionnaire was used. The data collected were analyzed by descriptive statistics using SPPS, 25th version. A 6-point Likert scale for satisfaction was used to assess the job satisfaction level of doctors. For quantitative variables, percentage scores and cumulative percentages were calculated. Results: More than half of the doctors were male and less than 30 years. Majority (67%) were working during COVID-19 pandemic for more than 6 months. About 90% of doctors willingly performed their duty in this pandemic. About half (40%) of doctors were assessed for stress, anxiety, and depression. About 78% did not get free health care services when infected. About 32 % of them experienced physical abuse and 67.4% verbal abuse by the patients. Meanwhile, 31.1% of doctors were somewhat satisfied with the distribution of workload and about 30 % were satisfied with the availability of PPE. Conclusion: Most of the doctors performed their duties willingly during COVID-19 pandemic in ULTH, Lahore, and were somewhat to completely satisfied with their jobs.