Abstract
Due to many businesses going global, managing a diverse and remote workforce has become crucial for their success. Many organizations have moved their operations away from the traditional mode of operations where an in-office workforce was the only way. This have been made possible by the availability of technological advancement witnessed in the near past. This research paper studies the challenges and opportunities associated with digital technologies to manage such workforces effectively. It covers the implications of the organizational culture, communication strategies, leadership styles, and technological infrastructures required to support remote and diverse teams. The paper uses a literature review of past studies to provide information for the best practices and develop recommendations for organizations striving to optimize their remote and diverse workforce management strategies. The conclusions state that leadership of geographically dispersed groups with the help of technology improves productivity, deployment, and continuity of employee contributions to the organization. Some recommendations are to focus on continuous digital literacy, a diverse approach to message dissemination, data tracking, and exploring more opportunities within the digital sphere, such as AR and blockchain. Such an approach identifies that organizations that apply these strategies can gain a competitive edge and obtain the best out of their geographically dispersed and dispersed teams.
Published Version
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