Abstract

The study demonstrated the level of tax culture as the basis for tax compliance. In turn, the formation of a strong tax culture depended on certain factors. Therefore, there were statements that the degree of such a culture depends on the level of tax communication. To show this connection, this paper analyzed the content of text arrays and products of communicative correspondence by keywords income and asset declaration in the Google search system (content analysis). Results of the analysis demonstrated more than 160 news articles and numerous social media posts. Moreover, the study contains the analytics of social media powered by YouScan artificial intelligence platform. This paper also presents the analysis and results of the sociological survey, in which more than a thousand people participated in the two biggest cities in Kazakhstan. The data of the survey were analyzed by the software Statistica 10 – the statistical data analysis system. The survey showed low tax awareness of citizens, almost 72% of respondents did not know about the introduction of the declaration of income and welfare. The results obviously demonstrated that there is a positive correlation between investigated issues, and poor utilization of information and communications technology by the government. In this way, this paper explored the relationship between tax culture and tax communication, where the awareness of citizens could be a huge step in the formation of honest taxpayers and increase confidence in government institutions.

Highlights

  • Taxes for the government are one of the main instruments for ensuring sustainable economic growth, improving the quality of life, and the well-being of its population

  • This study aimed to investigate the relationship between tax culture and tax communication

  • It was shown that a positive correlation between tax culture and the level of tax communication exists

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Summary

Introduction

Taxes for the government are one of the main instruments for ensuring sustainable economic growth, improving the quality of life, and the well-being of its population. To achieve these goals, the Republic of Kazakhstan starting from 2021 has been gradually leading the Income and Asset Declaration of Citizens (IAD). In 2025, in Kazakhstan, all citizens from the age of 18 will be required to submit IAD It could raise the risk of tax evasion and the shadow economy, which could be a cornerstone issue in public policy. Some studies showed a negative correlation between tax culture and the size of the shadow economy. Several studies indicated the links between tax inequality and tax evasion, where there is a positive correlation between the perceptions of financial inequality and the prevalence of tax evasion

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