Investigating the Impact of Information Distortions on the Resilience of Land-sea Transport Chains Under Business-environment Instability Conditions

Abstract

Possessing reliable information is the basis for making accurate decisions when planning land-sea transport chains. Modern transport chains create increasingly complicated networks, which affect the decisions made when planning these chains. It should be noted, however, that information distortions may arise at individual stages of the transport process within complex transport chains. The article aims to examine the sources of hazards and risks occurring in land-sea transport chains, to determine the information distortion indicators that may be processed by transport and logistics industry enterprises under conditions of business environment instability, as well as to determine the levels of these chains' resilience to possible information distortions. The article presents the selected types of managerial decision errors. An approach to assessing the impact of distorted information on the decision-making process has been proposed. Information distortion indicators processed by transport and logistics industry enterprises in conditions of business-environment instability were also identified. An attempt was made to determine the possible levels of resilience of these chains to the symptoms of business-environment instability. It was found that, depending on the degree of distortion of the information used by the manager, their decision may be erroneous to a varying degree, while the degree of managerial decisions' incorrectness can be assessed by the number of decision-making cycles required to make and implement an effective decision.