Logistics control in the system of business process management at enterprises in the transport industry

Abstract

The article examines the peculiarities of logistics activities of transport enterprises at the macro and micro levels. A transport enterprise can be considered an intra-production logistics system in which incoming material flows are transformed into transport services. The types of logistics activities of transport enterprises are analyzed, which are divided into four groups: “Supply Logistics”, “Intra-Production Logistics”, “Sales Logistics” and “Resource Logistics”. A comprehensive indicator for determining the level of logistics controlling is proposed, which makes it possible to assess the state of logistics management. An algorithm for assessing the level of logistics controlling at transport enterprises has been developed, which consists of three survey stages. In the first stage, a survey of the expert group is conducted regarding the importance of each type of logistics activity in four groups. The second stage of the survey is the selection of the most important logistics and control indicators for further evaluation using the Delphi method. The third stage of the survey is determining the weight, points, and relative importance of each indicator. A structural and logical scheme for the formation of logistics controlling indicators has been formed. On this basis, a system of basic logistics and control indicators for transport enterprises was developed. The developed model summarizes the system of logistic-controlling indicators, stages, and formulas for calculation and serves as a tool for determining the level of logistic controlling at a transport enterprise. The basis of the model is creating an objective system of logistics and control indicators for a specific enterprise. Using the developed model for assessing the level of logistics controlling at a transport enterprise will provide the opportunity to obtain the necessary information for strategic and operational planning, as well as improve the management of logistics processes. Given the size and specificity of the enterprise's work, an essential task for managers is the formation of an information base for logistics management.