Abstract
The study aimed to examine how employee treatment influences organizational commitment and citizenship behavior. A literature review was conducted to provide a deeper understanding of these concepts. The study employed a descriptive assessment and correlational research design, utilizing the weighted mean and Pearson's r correlation to analyze the data. The sample included all employees of the institution, with data gathered through questionnaires. Findings revealed a moderate level of employee treatment, while organizational commitment and citizenship behavior were rated high. However, Pearson’s r indicated no significant correlation between employee treatment and either organizational commitment or citizenship behavior, leading to a rejection of the hypothesis. The study suggests further research with a larger sample and additional variables to more comprehensively assess these outcomes.
Published Version
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