In-Service Training System Organization Improvement at Customs Administrations

Abstract

Professional customs operations are ensured by training system development. The paper analyses the types of invited personnel taking into account customs professional competence framework. As a result of the research, teaching-related staff typology is created, basic models of strengths and shortcomings of each type of training personnel are described and an optimal solution for selecting the faculty members for each competence teaching is offered. The created model takes into consideration such factors as general and specific knowledge, skills and experience in customs matters as well as teaching experience. It is necessary also to critically examine each type of lecturers’ qualifications in order to achieve the objectives of the study programme. The proposed approach allows creating integrated staff training programmes and accredited university study programmes, simultaneously providing opportunities for the involvement of the staff in the training and education process and academic staff contribution to customs internal training. As an empirical basis for the research, experience and statistics from the Customs Department of Riga Technical University and the State Revenue Service of Latvia are used. Also suggestions for recognition of customs education and training curricula by integrating professional customs training and national education systems through creation of customs lecturers’ model are worked out.