Abstract
Airworthiness regulations for civil aircraft oblige excellent operations with strict control procedures. Therefore proper aircraft maintenance and management is a sophisticated multi agent process, involving a growing amount of information processing. While large airlines and their technical organizations are able to handle this flow, private aircraft or smaller fleet owners rely on smaller maintenance, repair and overhaul organizations, which cannot cope with the demanding requirements. Leveraging this situation, an innovative information technology system for General Aviation is proposed herewith, which is integrating all stakeholders in the value chain through information technologies, enabling organizational transformation using business process management and value chain analysis towards sustainability. It is also shown that as an affordable tool the proposed Sky Aircraft Management System - SAMS is capable to transform and integrate all processes, including supply, repair, operation and approval, enabling new capabilities and thus new businesses, constituting a radical innovation framework supporting sustainable development.
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