Abstract

Informal learning is by far the most prevalent form of adult learning, and offers benefits to all age groups and people, including older workers, migrant groups and refugees, and people who are disengaged from learning. It is also of great benefit to small business who lack the resources to formally train staff and plays an important role in the workplace. Informal learning, which has been described as an iceberg: mostly invisible at the surface and immense in its mostly submerged informal aspects (Livingstone 2000). Informal learning goes on daily in a variety of everyday contexts: from the workplace to the home, and through technology and the mass media.

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