Influence of Work Environment and Work Characteristics on Turnover Intention System with Mediation Role of Work Engagement
The millennial generation currently dominates human resources in the company. Millennial generation employees have many advantages, but millennials are considered less committed to their work, so they are synonymous with high turnover intentions. The research was conducted to know the effect of the work environment and job characteristics on the turnover intention with the mediating role of work engagement in millennial generation employees, work environment, and job characteristics as independent variables. Turnover intention is the dependent variable, and work engagement is a mediating variable. This study uses a survey method by distributing questionnaires where the respondents used 204 employees in the millennial generation with domiciles in the West Jakarta area. Then, the data was processed using the SEM-PLS method. The results showed that the work environment hurt turnover intention. Job characteristics do not affect turnover intention. Job engagement hurts turnover intention. The work environment has a positive effect on work engagement. Work characteristics have a positive effect on work engagement. Furthermore, work engagement mediates the relationship between the work environment and turnover intention. Job engagement also mediates the relationship between job characteristics and turnover intention.
- Research Article
231
- 10.1111/jan.13528
- Feb 14, 2018
- Journal of Advanced Nursing
To assess turnover intention among experienced nurses and explore the effects of work environment, job characteristics and work engagement on turnover intention. The nursing shortage is an urgent concern in China. A high turnover rate of experienced nurses could have serious effects on the quality of care, costs and the efficiency of hospitals. It is crucial to explore the predictors of turnover intention and develop strategies tailored to experienced nurses. A descriptive, cross-sectional survey design. A total of 778 experienced nurses from seven hospitals was surveyed on their work engagement, job characteristics, work environment and turnover intention in March-May 2017. Structural equationmodelling was used to test a theoretical model and the hypotheses. The results showed that 35.9% of experienced nurses had high-level turnover intention. The final model explained 50% of the variance in experienced nurses' turnover intention and demonstrated that: (1) work environment was positively associated with higher work engagement and lower turnover intention and work engagement partially mediated the relationship between work environment and turnover intention; and (2) job characteristics were positively related to higher work engagement and lower turnover intention and work engagement fully mediated the relationship between job characteristics and turnover intention. The study confirms the intrinsic and extrinsic motivators on work engagement posited by job demands-resources model. Theory-driven strategies to improve work environment, enhance job characteristics and promote wok engagement are needed to address the nursing shortage and high turnover intention among experienced nurses.
- Book Chapter
1
- 10.1201/9781003335832-61
- Nov 29, 2022
Digital globalization has a significant impact on the industrial sector, as seen by the growth of many companies in Indonesia that are changing their digital globalization strategies. As a result, businesses actively learn, find, hire, and retain the finest employees. This study aims at assessing and analyzing the influence of work environment and job characteristics on the turnover intention of millennial talent in the retail sector and customer products in Indonesia, simultaneously or partially, through employee engagement. The population of this research is Indonesia's millennial generation, who are between the ages of 21 and 41 and work in various retail and customer product sectors, with a total of 156 respondents. The data are collected by the use of a valid and reliable questionnaire. Furthermore, this study employs the Structural Equation Model (SEM) – AMOS as the data analysis tool. There are three research hypotheses: work environment and job characteristics have a significant effect on employee engagement, partially and simultaneously; work environment and job characteristics have a significant effect on turnover intention, partially and simultaneously; and employee engagement has a significant effect on turnover intention.
- Book Chapter
- 10.1201/9781003295952-36
- Aug 25, 2022
This research aims to analyze the influence of work environment (WEV) and job characteristics (JC) on turnover intention (TI) with work engagement (WEG) as a mediating variable to the Indonesian millennial generation in the energy sector. It was motivated by the increasing number of millennial generation in various companies, and the sampling research used SPSS for descriptive and free analyses. In contrast, AMOS software was used for SEM analysis to obtain the hypothesis with: (1) the aspects of the WEG score, WEV, and JC on TI level as a measurement variable and (2) the composite score, as a latent variable.
- Research Article
1
- 10.55324/josr.v3i7.2092
- Jun 25, 2024
- Journal of Social Research
The role of human resources is very important for company productivity. Factors such as work environment, job characteristics, and job satisfaction are important factors to emphasize employee turnover intention in the company. This research aims to determine the influence of the work environment and job characteristics on turnover intention, through job satisfaction among PT Bank Lampung workers. The data source in this research is primary data. Data collection was carried out through questionnaires to 245 respondents who were selected based on the Stratified Random Sampling technique and processed using AMOS software. The results of this research show that the work environment has a positive and significant effect on employee job satisfaction, the first hypothesis is supported. Job characteristics have a positive and significant effect on job satisfaction, the second hypothesis is supported. The work environment does not have a negative and significant effect on turnover intention, the third hypothesis is supported. Job characteristics are negative and not significant on turnover intention, the fourth hypothesis is not supported. Job satisfaction has a positive and significant effect on turnover intention, the fifth hypothesis is not supported. Job satisfaction mediates the influence of the work environment on turnover intention, the sixth hypothesis is supported. Job satisfaction mediates the influence of job characteristics on turnover intention, the seventh hypothesis is supported. Suggestions that can be given to PT. Bank Lampung in terms of working hours, job autonomy, salaries/wages given to workers which need to be paid attention to by the company so as to increase feelings of job satisfaction and emphasize employee turnover intention.
- Research Article
103
- 10.1016/j.apnr.2015.10.008
- Oct 30, 2015
- Applied Nursing Research
Mediating role of work engagement in the relationship between job resources and personal resources with turnover intention among female nurses
- Research Article
69
- 10.1111/jan.14130
- Oct 20, 2019
- Journal of Advanced Nursing
To test the relationship between work practice environment and turnover intention, considering the mediation of work engagement and the moderation of work pressure among community health nurses. A cross-sectional survey design. A total of 410 nurses were recruited from 32 community health centres between September 2016-January 2017 with survey on work practice environment, work engagement, work pressure and turnover intention. Structural equation modelling was used to test a mediated moderation model. Work practice environment was positively associated with higher work engagement and lower turnover intention and work engagement partially mediated the relationship between work practice environment and turnover intention. In addition, work pressure moderated the relationship between work practice environment and work engagement. The improvement of work practice environment including the physical and humanitarian environment could enhance nurse engagement and reduce turnover intention in community, which was more pronounced among high-pressure nurses. In front of the nursing shortage, especially in communities, the strategies on how to retain and motivate nurses have become the focus of concern. Based on the job demands-resources model and the conservation of resources theory, this study examined the effect of work practice environment on turnover intention with the mediation role of work engagement and the moderation role of work pressure among community health nurses. The nurse managers of communities should pay attention to the role of work practice environment in stimulating nurses' engagement and decreasing turnover intention, especially when nurses are under high work pressure.
- Research Article
9
- 10.31106/jema.v17i1.4989
- Mar 17, 2020
- JEMA: Jurnal Ilmiah Bidang Akuntansi dan Manajemen
Work engagement has emerged as a core element of talent management to acquire and retain high-performing employees in the labor market and a potential bright spot for business success. Due to the aforementioned positive influences and benefits of improving employees' work engagement, many organizations put more effort towards enhancing and maintaining levels of work engagement as their top priority for an effective human resource system. This study aimed to investigate the mediating effects of employees' work engagement in the relationships between their personal resources (self-efficacy, organizationalbased self-esteem, and optimism) and turnover intention. A total of 119 survey responses collected by convenience sampling and analyzed by using structural equation modeling (SEM). This study concluded that there is a positive relationship between self-efficacy, organizationalbased self-esteem, optimism, and work engagement. The mediation role of work engagement in the relationship between self-efficacy, organizational-based self-esteem, optimism, and turnover intention proves significantly in this study. Interestingly, this study found that there is a positive relationship of self-efficacy on turnover intention which means that the higher level of self-efficacy does not indicate the lower turnover intention. Employees with a high level of self-efficacy believe that they are giving too much to their organization Therefore, they eventually negotiated more for higher salaries while at the same time seeing more alternative jobs/organizations offers in case they are not appreciated enough for what they do for organizations.
- Research Article
105
- 10.1108/pr-09-2016-0229
- Mar 5, 2018
- Personnel Review
PurposeIntegrating the job demands-resources theory and the conservation of resources theory, the purpose of this paper is to develop and test a moderated-mediation model examining the relationships between motivating job characteristics, work engagement, conscientiousness and managers’ turnover intentions.Design/methodology/approachData were collected using a survey questionnaire from 1,302 managers working in eight Indian private sector organizations. Structural equation modeling and hierarchical regression analysis were used to test the hypothesized relationships between the study variables.FindingsThe study found evidence of the mediating role of work engagement for the relationship between motivating job characteristics and managers’ turnover intentions. Conscientiousness moderated the relationship between work engagement and turnover intention. The total and indirect effects of motivating job characteristics on turnover intention were moderated by conscientiousness.Research limitations/implicationsThe study was cross-sectional, so inferences about causality are limited.Practical implicationsThe findings of this study reaffirm the crucial role of job characteristics in influencing work engagement and turnover intention. By examining work engagement as a mediator for the job characteristics-turnover intention relationship, this study explores the process through which job characteristics are associated with turnover intention. The findings of the moderating influence of contentiousness on the relationship of direct and indirect effects of job characteristics suggests that individual personality can influence social exchanges as well as managerial attitudes and behaviors in multiple ways.Originality/valueThe study provides an insight into the underlying process through which job characteristics are related to managers’ turnover intentions. To the best of the authors’ knowledge, such a study is the first of its kind.
- Research Article
60
- 10.1111/jan.13188
- Nov 7, 2016
- Journal of Advanced Nursing
The aim of this study was to explore the association between the quality of the work environment, job characteristics, demographic characteristics and a pathway of job satisfaction, emotional exhaustion and turnover intention among nurses in emergency departments and perform subgroup analyses. Turnover intention among nurses is high. Multiple causes have been described, mostly in large studies of nurses working on general wards, often without considering complementarity of conceptual models and showing scant interest in the consistency of associations across subgroups of nurses. Cross-sectional multicentre survey. Convenience sample of 294 nurses in 11 Belgian emergency departments during 2014-2015. Indirect effects in the form of mediation and serial mediation were estimated to assess the association between work environment (Magnet model), job characteristics (Job Demand Control Support model) and turnover intention via job satisfaction and emotional exhaustion. Consistency of these indirect effects across subgroups of nurses was examined using moderated mediation analysis (conditional indirect effects). Several Magnet and Job Demand Control Support dimensions were related to turnover intention, either via job dissatisfaction (mediation) or via job satisfaction and emotional exhaustion (serial mediation). In the case of social support from supervisor, these indirect effects were only significant for female nurses, among whom turnover intention was higher. Last, nurses with more years of experience were less likely to indicate turnover intention. To maximize prevention of turnover intention at emergency departments, interventions could target early career nurses, work environment and job characteristics. Female nurses in particular may also benefit from improved social support from their supervisor.
- Research Article
190
- 10.1111/j.1365-2648.2010.05599.x
- Mar 4, 2011
- Journal of Advanced Nursing
This paper is a report of a study that examines (1) whether emergency nurses differ from a general hospital nursing comparison group in terms of job and organizational characteristics and (2) to what extent these characteristics predict job satisfaction, turnover intention, work engagement, fatigue and psychosomatic distress in emergency nurses. The work environment and job characteristics of nurses are important predictors of stress-health outcomes. Emergency nurses are particularly exposed to stressful events and unpredictable work conditions. This cross-sectional study (N = 254) was carried out in 15 emergency departments of Belgian general hospitals in 2007-2008 by means of the Leiden Quality of Work Questionnaire for Nurses, the Checklist Individual Strength, the Utrecht Work Engagement Scale and the Brief Symptom Inventory. Emergency nurses report more time pressure and physical demands, lower decision authority, less adequate work procedures and less reward than a general hospital nursing population. They report, however, more opportunity for skill discretion and better social support by colleagues. Work-time demands appear to be important determinants of psychosomatic complaints and fatigue in emergency nurses. Apart from personal characteristics, decision authority, skill discretion, adequate work procedures, perceived reward and social support by supervisors prove to be strong determinants of job satisfaction, work engagement and lower turnover intention in emergency nurses. Emergency departments should be screened regularly on job and organizational characteristics to identify determinants of stress-health outcomes that can be the target of preventive interventions.
- Research Article
31
- 10.3389/fpubh.2022.1051895
- Dec 1, 2022
- Frontiers in Public Health
COVID-19 pandemic has entered a normal stage in China. During this phase, nurses have an increased workload and mental health issues that threaten the sense of security. Poor sense of security may have a considerable impact on turnover intention through low work engagement. It was challenging to maintain the nurse workforce. Fewer studies have been conducted on the effect of nurses' sense of security on their turnover intention in that phase. This study aimed to investigate the interrelationship between nurses' sense of security, work engagement, and turnover intention during the normalization phase of the epidemic in China and to explore the impact of sense of security on turnover intention. A cross-sectional survey was conducted from September 2020 to May 2021 in Guangdong Province, China. Data were collected online using Sense of Security Scale for Medical Staff (SSS-MS), Utrecht Work Engagement Scale (UWES), and Turnover Intention Scale. Pearson's correlation analysis was used to assess the correlation between sense of security, work engagement, and turnover intention. The hypothesis model used multiple linear regression models and the bootstrapping procedure to analyze the relationship between these variables. Data were collected from 2,480 nurses who met the inclusion criteria. Over half(64.5%) of nurses had a high and very high turnover intention. After controlling the demographic and working variables, sense of security (β = 0.291, P < 0.001) had a direct positive effect on work engagement. Sense of security (β = -0.447, P < 0.001) and work engagement (β = -0.484, P < 0.001) had a direct negative effect on turnover intention. Sense of security and all of its components were associated with turnover intention through the partially mediating effects of work engagement. Nurses' turnover intention was at a high level during the normalization phase of the epidemic. Sense of security and its components act as positive resources to reduce turnover intention by improving work engagement. Policy makers and managers may pay attention to the needs of nurses' sense of security, which may be a new perspective to help managers reduce their turnover intention and stabilize the nurse team.
- Research Article
13
- 10.33094/7.2017.2019.41.22.37
- Jan 1, 2019
- International Journal of Social Sciences Perspectives
This study aims to determine the influence of non-physical work environment and job characteristics either partially or simultaneously on the performance of employees of PT. Daliatex Kusuma in Bandung. This research is a quantitative and a population study. The subjects were all employees at PT. Daliatex Kusuma with the number of 60 people. Collecting data using questionnaires that have been tested for validity and reliability, while the analysis of data using multiple linear regression analysis. The results showed that: 1) There is a positive and significant influence of non-physical work environment on employee performance indicated from the test results tcount of 4.781 with 0.000 significance. 2) There is a positive and significant influence between characteristics of work on employee performance indicated from the test results of tcount of 2.534 with a significance of 0.000. 3) There is a significant influence between the working environment of non-physical and occupational characteristics simultaneously on the performance of employees. This is indicated by the value Fcount 1,716 with significant value 0.025 and can be written by the regression equation Y = 53.554 + 0.526 (X1) + 0.279 (X2), with the influence of 60.8%, while the remaining 39.2% is influenced by other factors outside the research.
- Research Article
169
- 10.3390/ijerph15050988
- May 1, 2018
- International Journal of Environmental Research and Public Health
Health inspectors are part of the public health workforce in China, and its shortage has been identified as an urgent priority that should be addressed. Turnover is one of the main contributors to the shortage problem. This research assessed the influence of professional identity, job satisfaction and work engagement on turnover intention of township health inspectors and explored the intermediary effect of job satisfaction and work engagement between professional identity and turnover intention among township health inspectors in China. Data were collected from 2426 township health inspectors in Sichuan Province, China. We used structural equation modeling (SEM) to test the hypothesized relationship among the variables. Results showed that a total of 11.3% of participants had a high turnover intention and 34.0% of participants had a medium turnover intention. Job satisfaction had a direct negative effect on turnover intention (β = −0.38, p < 0.001), work engagement had a direct negative effect on turnover intention (β = −0.13, p < 0.001), and professional identity had an indirect negative effect on turnover intention through the mediating effect of job satisfaction and work engagement. Our results strongly confirmed that professional identity, job satisfaction and work engagement were strong predicators of turnover intention. According to the results, desirable work environment, quality facilities, fair compensation and adequate advancement opportunities should be emphasized to improve job satisfaction. The turnover intention of health inspectors could be reduced through improving professional identity, enhancing job satisfaction and work engagement.
- Research Article
122
- 10.1186/s12913-020-05154-0
- Apr 6, 2020
- BMC Health Services Research
BackgroundAs the gatekeepers of rural residents’ health, teams of village doctors play a vital role in improving rural residents’ health. However, the high turnover of village doctors, both individually and collectively, threaten the stability of village medical teams. This research evaluated the influence of job satisfaction, resilience, and work engagement on the village doctors’ turnover intention, and explored the mediating role of work engagement and resilience between job satisfaction and the turnover intention of village doctors in China.MethodsA quantitative study using a self-administered questionnaire containing mostly structured items was conducted among village doctors with a sample size of 2693 from 1345 rural clinics in Shandong province, China, during May and June 2019. All variables including demographic characteristics, job satisfaction, resilience, work engagement and turnover intention were based on available literature, and measured on a 5- or 6-point Likert scale. Such statistical methods as one-way ANOVA, bivariate correlation, exploratory factor analysis (EFA), and Structural Equation Modelling (SEM) were used.ResultsUp to 46.9% of the subjects had a higher turnover intention and more than 26.3% of them had a medium turnover intention. The job satisfaction of village doctors could not only have a direct negative effect on turnover intention (β = − 0.37, p < 0.001), but also have an indirect effect through work engagement (β = − 0.04,=< 0.001). Meanwhile, work engagement also had a direct negative impact on turnover intention (β = − 0.13, p < 0.001), and resilience had an indirect negative impact on turnover intention through work engagement (β = − 0.09, p < 0.001). The above results of this study strongly confirmed that job satisfaction, resilience, and work engagement were early, powerful predicators of village doctors’ turnover intention.ConclusionAccording to the results, the following should be taken seriously to improve job satisfaction: reasonable and fair income, effective promotion mechanism, fair social old-age security, reasonable workload, and strong psychological coping mechanisms for work stress. The turnover intention of village doctors could be reduced through improving job satisfaction, resilience and work engagement.
- Research Article
- 10.46729/ijstm.v4i5.1165
- Sep 30, 2024
- International Journal of Science, Technology & Management
This research aims to investigate the impact of workload and work environment on employee turnover intention at PT. XYZ. High turnover intentions can disrupt workforce stability and result in significant costs for the company. Two factors often associated with turnover intention are workload and work environment. Excessive workload can cause stress and fatigue, while an unsupportive work environment can reduce employee satisfaction and commitment. The study uses a quantitative approach, distributing questionnaires to 107 employees and sampling using the saturated sample method. Data analysis was conducted using SEM-PLS software. The hypothesis test tested the influence of workload and work environment on employee turnover intention. The results showed that workload variable (X1) is in the high category, work environment variable (X2) is in the bad category, and turnover intention (Y) is in the medium category. Quantitative data analysis with SEM-PLS showed that workload variables do not have a significant influence on turnover intention, while work environment variables have a significant influence. The research aims to evaluate company management's attention to workload and work environment conditions, with one variable showing a significant positive influence on employee turnover intention.