Abstract
Utilization of computer technology to improve the quality of public services in Ciburuy village cannot be carried out optimally if it is not supported by the readiness of human resources as the parties who use it. readiness of human resources in using computer technology is one of the important factors in terms of public services.Therefore we need a computer technology transfer process that is adequate, right on target and appropriate for Ciburuy village staff, as the main actor in this activity, namely service to the community.Methods of implementing human resource improvement through computer skills training activities through the Microsoft Word Application Program, Microsoft Excel, Microsoft Power Point, databases and networks are carried out through several stages. resulting in an average value of being satisfied and quite satisfied so that public services in Ciburuy village must improve service quality. but the unique thing is seen in the ability of village staff in the service. so that respondents have started to feel satisfied with the services carried out by Ciburuy village staff.
Highlights
Utilization of computer technology to improve the quality of public services in Ciburuy village cannot be carried out optimally if it is not supported by the readiness of human resources as the parties who use it. readiness of human resources in using computer technology is one of the important factors in terms of public services. so that technological progress can be directly proportional to the quality of
The technology transfer is intended through a Basic Computer Application Technology Training for businesses for Ciburuy Village staff in Cigombong District. so that this training activity can improve the quality of services performed at the Ciburuy village office. (Dabholkar, 2015; Moumane, Idri, & Abran, 2016)
The results of this training activity is that each staff can understand the material that has been delivered and can practice the results of staff administration work such as making letters, attendance and minutes of meetings, calculations using Microsoft Excel simple and make a percentage, troubleshoot a broken computer. each training participant is able to implement the results of the training activities with services that exist in Ciburuy village office
Summary
Utilization of computer technology to improve the quality of public services in Ciburuy village cannot be carried out optimally if it is not supported by the readiness of human resources as the parties who use it. readiness of human resources in using computer technology is one of the important factors in terms of public services. so that technological progress can be directly proportional to the quality of. Utilization of computer technology to improve the quality of public services in Ciburuy village cannot be carried out optimally if it is not supported by the readiness of human resources as the parties who use it. We need a computer technology transfer process that is adequate, right on target and appropriate for Ciburuy village staff, as the main actor in this activity, namely service to the community. To support this, training on basic computer program applications for businesses such as ms.word, ms.excell, Power point, database and computer networks is needed to support administrative activities of village staff in terms of service improvement (Tosida et al, 2012; 2020). Utilization of computer technology to improve the quality of village office services cannot be carried out optimally if it is not supported by the readiness of human resources as the parties who use it. The technology transfer is intended through a Basic Computer Application Technology Training for businesses for Ciburuy Village staff in Cigombong District. so that this training activity can improve the quality of services performed at the Ciburuy village office. (Dabholkar, 2015; Moumane, Idri, & Abran, 2016)
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