Abstract
The implementation of e-Government in public services using technology and information currently being implemented in the government sector is an electronic identity card. Implementing the electronic identity card policy is a program to implement the Single Identify Number. Every resident who meets the age requirements only has one identity called the Population Identification Number (NIK) until death. The purpose of this study is to focus on the description process related to the implementation of the Electronic Identity Card Policy at the Minahasa Regency Population and Civil Registration Office, namely How the Mechanism of the Electronic Identity Card Activity Program at the Minahasa Regency Population and Civil Registration Office. The research used is a qualitative descriptive research type. The data collection technique used is a combination of documentation studies. Interviews and observations. The data analysis technique uses an interactive model developed by Miles & Huberman; during the data collection process, three activities are carried out: data reduction, data presentation, and verification. The implementation of the electronic identity card encountered several problems related to service to the community. These problems can be seen in the mechanism for issuing electronic identity cards that do not run optimally as expected by the community. Communication and socialization that has not been appropriately implemented. The ability of employee resources in handling electronic identity cards is not optimal.
Highlights
Implementation of e-Government in the public service with the use of technology and information that is currently being implemented in the field of governance is the card marks a resident of electronic d Natural Law 24 of 2013 concerning Population Administration in Article 1 Paragraph 14 stipulates policies including programs electronic identity card to create administrative order, prevent and preclude their e-KTP card double or e-KTP false
The NIK contained in the e-KTP becomes the basis for issuing other essential documents such as Land Rights Certificates, Taxpayer Identification Numbers, Driving Licenses, Insurance Policies, Passports, opening bank accounts and other identities. as Article 13 of Law no. 23 of 2006 concerning Population Administration. e-KTP contains a security control system, both in administration and information technology, based on the national population database
In the Regulation of the Minister of Home Affairs of the Republic of Indonesia No 8 of 2016 concerning Guidelines for Issuing National Identity Cards Based on National Population Registration Numbers in Article 1 Paragraph 2, it is stated that residents who are required to have a resident card, after this referred to as mandatory residents of e-KTP, are Indonesian citizens and foreigners who have permanent residence permits who are 17 years old. seventeen) years or have been married or have been legally married
Summary
Implementation of e-Government in the public service with the use of technology and information that is currently being implemented in the field of governance is the card marks a resident of electronic d Natural Law 24 of 2013 concerning Population Administration in Article 1 Paragraph 14 stipulates policies including programs electronic identity card to create administrative order, prevent and preclude their e-KTP card double or e-KTP false. The Ministry of Home Affairs of the Republic of Indonesia implements a technologybased population information system, namely the Electronic Identity Card (e-KTP).
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