Abstract
The ISO 9001:2008 quality management system is one of the implementation forms of total quality management (TQM) concept. This total quality management system requires an organization to have standards such as resource management standards, product realization, measurement and evaluation, and documentation system. The purpose of ISO 9001:2008 quality management systemis toimprovecustomer satisfaction by fulfilling customer requerements through complete facilities, profesional teachers, achievement improvement and many others. This research used qualitative approach with field research design. The results obtained that performance of theachers in SMA Darul Ulum 2 Unggulan BPPT Jombang has a good predicate and implementation of ISO 9001:2008 quality management system run well with the commitment of school principals and all the citizens of the school, and take the field. the ISO allows teachers to continue to learn and improve performance. That is also supported by commitment from high school princupals and high schoolcommunity by continuously improving the quality of work and there is a complete facility to facilitate school activities. so far, not many obstacles are heavy when schools use the ISO 9001:2008 management system, it just takes adjustment for each member to use this ISO management system.
Highlights
PENDAHULUAN Dalam prespektif makro banyak faktor yang mempengaruhi mutu pendidikan, diantaranya faktor kurikulum, kebijakan pendidikan fasilitas pendidikan, aplikasi teknologi informasi dan komunikasi dalam dunia pendidikan, khususnya dalam kegiatan proses belajar mengajar di kelas, di laboratorium, dan di kancah belajar lainnya melalui fasilitas internet, aplikasi metode, strategi, dan pendekatan pendidikan yang mutakhir dan moderrn, metode evaluasi yang tepat, biaya pendidikan yang memadai, manajemen pendidikan yang dilaksanakan secara profesional, sumber daya manusia para pelaku pendidikan yang terlatih, berpengetahuan, berpengalaman, dan profesional
The results obtained that performance of theachers in SMA Darul Ulum 2 Unggulan BPPT Jombang has a good predicate and implementation of ISO 9001:2008 quality management system run well with the commitment of school principals and all the citizens of the school, and take the field. the ISO allows teachers to continue to learn and improve performance
Mutu ISOMaksum, Nur. Guru di SMK Negeri 1 Jombang”. Jurnal Revitalisasi: Jurnal Ilmu Manajemen, Vol 5 No 2 (2016). Moleong, 2014. Metodologi Penelitian Kualitatif. Bandung: Remaja Rosdakarya Offset. Berbasis Lembaga Pendidikan (Bandung: Remaja Rosdakarya. Nungkiastuti, Fauzia Damas, Kusumawardhani, Amie
Summary
The ISO 9001:2008 quality management system is one of the implementation forms of total quality management (TQM) concept. The results obtained that performance of theachers in SMA Darul Ulum 2 Unggulan BPPT Jombang has a good predicate and implementation of ISO 9001:2008 quality management system run well with the commitment of school principals and all the citizens of the school, and take the field. Guru sebagai suatu profesi harus profesional dalam melaksanakan berbagai tugas pendidikan dan pengajaran, pembimbingan dan pelatihan yang diamanahkan kepadanya. Guru sebagai pendidik merupakan tenaga profesional yang bertugas merancang dan melaksanakan proses pembelajaran, menilai hasil pembelajaran, melakukan bimbingan dan pelatihan serta melakukan penelitian dan pengabdian kepada masyarakat, terutama bagi para pendidik di jenjang pendidikan tinggi Kebanyakan guru belum memiliki profesionalisme yang memadai untuk menjalankan tugasnya sebagaimana disebut dalam pasal 39 UU No 20/2003 yaitu merencanakan pembelajaran, melaksanakan pembelajaran, menilai hasil pembelajaran, melakukan pembimbingan, melakukan pelatihan, melakukan penelitian dan melakukan pengabdian masyarakat
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