Abstract
This study aims to determine the implementation of strategic management in optimizing Hajj services. This study uses a descriptive method with a qualitative approach. The results of the study indicate that the implementation of strategic management in the PHU section of the Ministry of Religion of Bandung City consists of three processes: First, the formulation of the strategy includes the formulation of the vision and mission, analysis of the internal and external environment with SWOT analysis, determination of goals and objectives, and finally the determination of strategy. Second, strategy implementation includes developing organizational culture, creating an organizational structure and providing infrastructure. Third, evaluation includes performance measurement, analysis and performance evaluation, performance and reporting on the delivery of the progress of performance results.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
