Abstract

There is a positive co-relationship between employee training and development with the performance of employees and employee productivity. This is demonstrated in major industries that a connection between the development of human capital and performance of organizations is positively correlated. Here the author wants to establish a correlation between the same through the secondary articles in an automotive industry. This paper describes the emphasis on human capital in organizations and the view that market value depends less on tangible resources, but rather on intangible ones, particularly human resources even in the automobile industries. The organization also has to leverage the skills and capabilities of its employees by encouraging individual and organizational learning and creating a supportive environment, in which knowledge can be created, shared and applied. This review article is shedding the light on the role of effectivity of T&D programs being conducted at the automobile companies. This sector is majorly a sales innovation based industry where the sales volume can be created, developed, sustained and innovated by various sales techniques adopted by employees. Thus there is an immense need of structural T&D program designed specially for the sales activities at automotive industry. As training levels have the potential to develop service level at the industry, the over all cost benefit of such programs are observed. This article has covered the debate between the Cost spent and Return on Investment of such programs in automobile sector via consideration of Total Quality Management and Continual Quality Development programs.

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